Organizational change and operational change are both vital in the business world. If you want your business to grow and thrive, change is inevitable. Before you can start planning, implementing, and managing those changes, however, you need to understand which type of change is required to meet your specific needs and goals. There are key differences between organizational and operational change. Learning which type of change and change management plan to utilize can make a significant impact on the success of your organization.
What is organizational change?
Organizational change deals with the broader aspects of change within a company. This type of change is centered on the “who” of the change. It focuses on shifting an entire organization’s culture, structure, and processes to adapt to new circumstances or strategies.
What is operational change?
Operational change is more specific and concentrated. This type of change is focused on the “how” of the change. It deals with improving processes, systems, and day-to-day activities within an organization.
How do you manage organizational vs operational change?
Knowing which type of change management to implement is crucial. Each type supports specific organizational needs and outcomes.
Does the entire company need to pivot? Organizational change may be the solution. Organizational change focuses on the big picture. It’s ideal for shifting the culture, values, and structure of an organization.
Organizational Change Management might involve things like:
- altering leadership
- restructuring departments
- implementing new core values
What if just certain departments or divisions of your business need improvement? Operational change can address that. Operational change targets specific processes and activities. It aims to make an organization more efficient. Operational change is best suited for improving daily operations, streamlining production, or enhancing customer service.
Operational Change Management is often about:
- enhancing efficiency
- increasing productivity
- reducing costs
Is your business ready for a change?
Deciding what changes are needed, how they should be implemented, and who should implement them can be tricky. You might be ready to take your business to the next level, but what if you don’t have enough time and resources to devote to the task? Don’t worry, we’re here to help you out!
It’s always a good time to get your business on the right track.
Want to know more about how we can help your business with operational or organizational change? Contact us.
Red Sky has over 15 years of experience working with clients to strategize, manage, and streamline their businesses.

