
How User Experience (UX) Can Impact Customer Experience (CX)
As per a survey conducted by Segment, 49% of buyers make impulse purchases after a personalized customer experience.1 Moreover, a BizFeel survey reveals, 57% of consumers prefer online shopping to physical purchases.2 With the business world moving online, user experience is more critical than ever to serve customers better, improve conversions, and eventually increase revenue. Thus […]