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Gartner defines BPM as methods to discover, model, analyze, measure, improve, and optimize business strategy and processes. Not to be confused with task or project management, BPM has a broader scope. BPM is about the whole end-to-end process, while task management focuses on individual tasks. Unlike project management, BPM concentrates on tasks that are repeatable and could be automated.

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  • Process analysis and documentation
  • Flexible process design and customization
  • Process automation
  • Performance monitoring
  • Data analytics
  • Workflow optimization
  • Productivity improvement
  • Risk assessment

Business Process Outsourcing 

Looking to outsource your business processes completely? Our parent company, iLink Digital, is a leader in BPO.


iLink offers these BPO advantages: 

    • Reduced cost
    • Greater operational flexibility
    • Accurate reporting, improved productivity, and management of resources

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