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Business Process Management

Gartner defines BPM as methods to discover, model, analyze, measure, improve, and optimize business strategy and processes. Not to be confused with task or project management, BPM has a broader scope. BPM is about the whole end-to-end process, while task management focuses on individual tasks. Unlike project management, BPM concentrates on tasks that are repeatable and could be automated.

BPM Workflow

BPM Benefits

Agility

  • Process analysis and documentation
  • Flexible process design and customization
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Visibility

  • Process automation
  • Performance monitoring
  • Data analytics

Efficiency

  • Workflow optimization
  • Productivity improvement
  • Risk assessment

Business Process Outsourcing 

Looking to outsource your business processes completely? Our parent company, iLink Digital, is a leader in BPO.

Solution

iLink offers these BPO advantages: 

    • Reduced cost
    • Greater operational flexibility
    • Accurate reporting, improved productivity, and management of resources
 

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